Apple is Suddenly Facing a Slew of Major Software Problems
A few weeks ago, I posted about how Apple’s iOS 11 smartphone operating system was having major software issues, in particular causing severe battery drain in many older models of iPhone. Attempts to fix it just seemed to create more problems. Now Apple is also having issues with its High Sierra Macintosh OS:
As the week draws to a close, it’s definitely been a long one for Apple’s software engineers. The nightmare started on Tuesday, after a Twitter user disclosed a critical security vulnerability for macOS High Sierra that allowed anyone with physical access to a Mac to gain system administrator privileges without even entering a password. As software bugs go, this one was embarrassing and critical, but Apple managed to fix it less than 24 hours after it was publicly disclosed.
That seemed to be an embarrassing end to the problems, but late last night reports emerged that Apple’s rushed software patch could be just as buggy as the code it was supposed to fix. Wired’s Andy Greenberg reports that multiple Mac users who had not yet upgraded their operating system from the original version of High Sierra to the new 10.13.1 update, but installed Apple’s patch, are seeing the root problem reoccur after they install the latest macOS system update. Reinstalling Apple’s separate patch hasn’t helped these users, unless they reboot and then install it. It’s a shoddy example of Apple rushing to fix a critical issue and not taking the time to test it properly.
Mac users have had a confusing week, but some iPhone users didn’t escape unscathed. An iOS 11 bug started crashing some iPhonesafter the clocks hit 12:15AM this morning. Apple has had a history of strange time-related bugs affecting iOS multiple times over the years, but this particular issue appears to be related to recurring notifications for apps like reminders. After issuing a final developer beta of iOS 11.2 to developers last night, Apple decided to take the highly unusual step of issuing iOS 11.2 to all iPhone owners to fix the crashing issues today.
It’s hard to say whether Apple has been particularly sloppy recently with its software updates, or whether this is a growing trend in software in general. Apple also didn’t notice an epic security flaw in macOS and iOS for 18 months a few years ago. Either way, this latest week of problems does highlight Apple’s challenge to meet the needs of its customers on a wide scale. 10 years ago Apple introduced the iPhone, but at the time its main computing devices were Macs which made up around five percent of all desktop machines. Windows was the operating system you associated with bugs or security patches at the time.