Starbuck’s New “Third Place Policy” Not Going Over Well With Employees and Customers.


I always start my day with a red-eye misto – two shots, extra hot, extra foam – from Starbucks. – Mika Brzezinski reports that

Starbucks announced a new policy Saturday that allows anyone to occupy the coffee shop or use the store’s facilities, even if they don’t buy anything, but many are left to wonder if it’ll have a negative impact.

The “Third Place Policy” maintains that employees should consider anyone who enters Starbucks space, including restrooms, cafes and patios, a customer “regardless of whether they make a purchase,” the company said in a statement.

“We are committed to creating a culture of warmth and belonging where everyone is welcome,” Starbucks said.

Customers using the space must still follow a set of general guidelines, which requires them to use spaces as intended, be considerate of others, communicate with respect, and act responsibly, or they might be asked to leave.

This policy comes after the company faced intense scrutiny and backlash when two black men were arrested at a Starbucks in Philadelphia.

The incident, which CEO Kevin Johnson has called “reprehensible,” took place last month and quickly made headlines after video of the arrest circulated online.

According to officials, the officers were told the men were refusing to leave after being denied use of the restroom since they hadn’t purchased anything.

Cellphone footage shows police talking to the two men sitting at a table before handcuffing them and leading them outside. Their friend arrives, a white man identified as real estate developer Andrew Yaffe, and tells police they were waiting for him, but an officer says the men were not complying and were being arrested for trespassing.

Johnson said shortly after the men’s arrest that the company had made a “mistake” and was working to “take appropriate action,” including a review of company policies.

But the resulting Third Party Policy is being called into question by both customers and employees alike, who wonder what impact it’ll have on stores, specifically in urban locations.

In a Starbucks subreddit, people are voicing concerns that the new policy will lead to stores being filled with homeless people and drug users. One user who claims they work at a Chicago Starbucks wrote that a homeless person using the bathroom got into a fight with a customer and police requested to see the store policy before taking action.

“This is exactly the kind of behavior that I fear will drive all the regular customers away, at least from urban locations. Opposing racism is nice and all, but it is not the responsibility of Starbucks to resolve all urban problems at one location let alone turn its stores into homeless drop-in centers,” another user wrote in response.

I have written several times about Liberal Intolerance.

In this case, Liberals are bending over backwards to attempt to prove that they aren’t.

In this case, Starbucks Management’s altruism is about to backfire against them.

I have a confession to make: I don’t drink Starbucks Coffee.

I have been in a Starbucks a total of two times, both work-related.

I’m just not a big coffee drinker.

Besides that, $5 for a cup of coffee? Are they out of their mind?

But, I digress.

The upscale customers of Starbucks are simply not going to abide having “just anyone” come off of the street and use the restroom there. They want to sip their latte and surf the web in genteel surroundings.

They don’t want to suffer the anxiety of a homeless person coming in to use the restroom or hanging out in the restaurant asking patrons for change.

And you know what? They have a point.

In their attempt to smooth over what they perceived as a Public Relations Disaster, the Liberal Executives at Starbucks have potentially placed their patrons in peril.

Through this attempt to save face, it is apparent that Starbucks has shot themselves in the foot.

Starbucks did not have to prove themselves to not be racists.

I observed that they had a diverse workforce during the two times that I have been in one.

By unintentionally jeopardizing their customers, Starbucks has probably decreased their revenue…to say the least.

Liberals are their own worst enemies.

Until He Comes,



Written by kingsjester

Do you ever feel helpless about what's going on? Do you turn the sound down when a member of "The Resistance" speaks? Do you talk back to the television? I understand fully. My blog contains the views of a 61 year old Christian American Conservative. I was raised by members of The Greatest Generation. My father landed at Normandy. I love this country. By the way, how did that Hopey-Changey Thing work out for ya?

I have been writing daily since April of 2010. I enjoy researching and sharing my thoughts with you. It is a privilege and it beats the heck out of punching a hole in the wall.

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Until He Comes,



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